Warranty & recall information
Coverage on the products we sell, and how we handle safety recalls.
Manufacturer warranties
Technology, furniture, and appliances carry the manufacturer's warranty, which varies by product and is noted on the product page where applicable. Keep your order number as proof of purchase.
Product protection plans
Eligible items can be covered beyond the manufacturer warranty, with accidental-damage options on some products. You'll see the option at checkout when it's available.
Recalls
If a product we've sold is subject to a recall, we post the details here and contact affected customers directly with instructions and remedies. Safety issues take priority over any return window.